swg80's Privacy Policy

---

1

Introduction & Overview

swg80 is a safe and reliable online casino and betting platform operated specifically for players in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the security of their personal information.

This privacy policy describes what type of information swg80 collects, why that information is collected, how it is used, and what measures we take to protect your information. It has been prepared in alignment with prevailing data protection standards in Bangladesh.

This policy applies through our website, mobile platform, and any other digital service through which you interact with swg80.

---

2

What Information We Collect

swg80 only collects information that is necessary to provide its services. The different types of information are described below:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Email address and phone number
• Username and password (stored in encrypted form)
• National ID card or passport number (for identity verification, where applicable)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket account numbers (provided at the time of deposit and withdrawal)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Login time, location, and session data
• Information collected through cookies and tracking technologies

2.4 Gaming Activity Information

• Play history and betting records
• Bonus usage details and VIP tier activity
• Game preferences and playing patterns

---

3

Purpose of Data Collection

swg80 collects and uses your information for the following purposes:

• Account management: To handle registration, login, and account security.
• Age verification: To ensure that only individuals aged 21 or above can use the platform.
• Financial transaction processing: To correctly handle deposit and withdrawal requests.
• Customer support: To provide accurate and timely assistance via live chat or email.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Responsible gaming: To identify uncontrolled gaming activity and provide support to users.
• Personalised experience: To display games or offers based on your preferences.
• Legal compliance: To comply with applicable laws and regulations.

---

4

Data Sharing & Third Parties

swg80 never sells or unlawfully shares your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We may share a limited amount of information with bKash, Nagad, Rocket, and associated banking partners for secure payment processing. These partners are also obligated to keep your information safe under their own privacy policies.

4.2 Technology Service Providers

Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI) may receive technical information necessary to operate their games. However, this information is never transferred in a personally identifiable form.

4.3 Legal Requirements

Information may be provided in accordance with valid instructions from a court or government authority. In such cases, we provide only the minimum information required.

---

5

Cookies & Tracking Technology

Our website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience.

5.1 Cookies We Use

• Essential cookies: These are necessary to maintain login sessions and ensure security.
• Functional cookies: Used to remember your language preferences and settings.
• Analytics cookies: Help monitor platform usage and improve our services.

You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

---

6

Data Protection & Security

swg80 applies industry-standard technical measures to protect your information. The security practices we follow are:

• SSL encryption: All data transmission is secured through SSL (Secure Sockets Layer) encryption.
• Encrypted storage: Passwords and sensitive information are stored in encrypted form.
• Access control: Only authorised staff may access information for specific service delivery purposes.
• Regular security audits: Regular security audits are conducted to identify system vulnerabilities.
• Firewall & intrusion detection: Advanced security technology is used to prevent unauthorised access.

Although we provide the highest level of protection, it is not possible to guarantee 100% security when transmitting information over the internet. Therefore, it is your responsibility to keep your account details confidential and to use a strong password.

---

7

Data Retention Period

swg80 retains your personal information only for as long as it is needed to provide services or to fulfil legal obligations.

• All information is retained while the account is active.
• After an account is closed, some information may be kept for a defined period as required by law.
• Financial transaction records may be retained for an extended period for audit and legal purposes.
• Once the required retention period ends, personal information is securely deleted or anonymised.

---

8

Your Rights

As a user of swg80, you have the following rights over your own information:

8.1 Right to Access

You can contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Rectification

If there is any error or inaccuracy in your information, you may request a correction. Our support team will make the correction in a timely manner.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, information required for legal obligations or the resolution of ongoing disputes may not be possible to delete.

8.4 Right to Object to Processing

You may opt out of marketing communications and object to the use of your information for specific purposes.

To exercise any of the above rights, please contact our support team: [email protected]

---

9

Protection of Minors

swg80 provides services only to individuals aged 21 or above. We do not knowingly collect information from any minor. If information comes to our attention that a minor has registered on our platform, we will close that account and delete the associated information.

If a parent or guardian believes their child has registered by mistake, please contact [email protected] immediately.

---

10

Changes to the Privacy Policy

swg80 reserves the right to update or change this privacy policy at any time. For any significant changes, we will:

• Update the "Last Updated" date on this page.
• Notify registered users of the changes by email.
• Display a notification on the platform.

Continuing to use the platform after a revised policy is published will be considered your agreement to the updated policy. We therefore encourage you to review this page from time to time.

---

11

International Data Transfers

For operational purposes, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that appropriate safeguards are maintained in accordance with international standards.

For transfers of data to third countries, we only work with partners who comply with industry-standard data protection requirements.

---

12

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. swg80's privacy and data protection team will review your request with due care.

We are committed to resolving your privacy-related requests as quickly as possible. Do not hesitate to reach out — swg80 is always here for you.